14-BR-11 Library Specialist I, First Assistant, Youth Services Department, Broadmoor Branch Library
Shreve Memorial Library – Shreveport, LA
Library Specialist I, First Assistant, Youth Services Department, Broadmoor Branch Library
Full-Time position, 40 hours/week, non-exempt
SUMMARY: Under general supervision, this individual is responsible for a variety of public service duties in various phases of library operations. This position may include the exercising of judgment and discretion in performing library routines with technical advice available when needed and the determining of methods necessary to accomplish duties and objectives. This individual may exercise supervision over staff of lower classifications and is responsible for interpreting policies and providing public service. This job requires knowledge of library principles, practices and procedures. This individual performs related and other work as required.
Training and Experience
1. High school diploma or equivalent.
2. 60 semester hours of successful college course work
at least 2 years of paid, full-time equivalent customer service experience. (2 years part-time experience = 1 year full-time experience)
3. Preference will be given to those with an ALA-accredited Library Support Staff Certification (LSSC).
4. Experience with storytelling and working with youth highly desirable.
Knowledge, Skills and Abilities
Good knowledge of:
1. standard library principles, practices and procedures;
2. computers and various software (Word, email, Internet, data entry);
3. automated library system, and electronic and printed materials, resources and databases.
1. understand and follow written and oral instructions;
2. make decisions based on established policies and practices;
3. deal with multiple and extra unexpected tasks and patrons simultaneously;
4. plan and present programs to targeted audiences.
1. use resourcefulness, tact, courtesy, and respect in dealing professionally with library patrons, employees and vendors;
2. create and maintain courteous, pleasant impressions of the library;
3. establish good patron and staff rapport;
4. train , evaluate, and discipline subordinates;
5. handle opening and closing duties and building and grounds issues;
6. participate in the hiring process;
7. use Dewey Decimal system.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, walk, sit, twist, use hands to finger, grasp, handle, feel or operate objects, tools, or controls, talk and hear. Hand-eye coordination is necessary to operate computers and office equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
The employee is occasionally required to climb, balance, stoop, crouch, squat, kneel, and crawl. The employee must occasionally lift and/or carry up to 20 pounds, frequently lift and/or carry up to 10 pounds. Employee must frequently push and/or pull loaded book carts weighing up to 75 pounds.
1. Branch management: Serves as the First Assistant in the Youth Services Department at the Broadmoor Branch; may coordinate, direct and supervise all of the work of department staff, in the absence of the Department head; will be cross-trained and may assist in other departments; works at service desks; may be responsible for opening and/or closing the branch.
2. Personnel: Assists with training and supervising department employees; maintains effective working relationship with all staff; may schedule substitutes; may cover for personnel shortages; may recommend staffing needs and changes; may assist with conducting investigations and resolving employee inquiries and/or complaints; keeps branch manager informed of staff/department issues; may assist administrative supervisors with handling of these and other personnel matters; may participate in corrective action meetings; makes informed decisions based on policies listed in the Employee Handbook; keeps staff and supervisors informed on new policies and procedures.
3. Youth Services: Coordinates, directs, and supervises the work of the Youth Services Department in the absence of the Department Head; plans and presents youth services programs; presents special programs and tours; may teach computer classes; maintains contacts with local schools, day cares, and head start programs; maintains displays as needed; works at the service desk which includes answering the telephone; assists patrons in the selection of materials and the use of other library equipment, services, and/or special collections; answers routine questions; assists with conducting investigations and resolving patron inquires and/or complaints; assists the branch manager and administrative supervisors with handling of these matters.
4. Public Services: Performs reference, readers’ advisory, youth services, circulation and/or special collection duties; assists patrons in the selection of materials and the use of other library equipment, services, and/or special collections; answers routine questions; takes interlibrary loan requests; assists patrons in the use of databases, digital resources, Internet usage, software applications and hardware configuration; may coordinate displays and promotional signage; answers telephone; may perform circulation duties: charges, discharges and renews library materials; answers telephone; registers new borrowers; updates registration records; pulls and processes request materials.
5. Shelving: Empties book drop; files and sorts; shelves materials; straightens materials on shelves; reads shelves for proper order; searches for lost materials.
6. Finances: Responsible for counting printer money.
7. Reports: Assists in the preparation of reports and maintenance of records of Youth Services activities as needed.
8. Collection Development: may read reviews and offers suggestions to Department head for selection of branch-appropriate materials, especially in the area of children and young adult materials; weeds collection on an on-going basis.
9. Professional Development: Attends monthly work plan meetings, meetings of appointed committees, and workshops and conferences.
10. Other duties as needed.
PRESENT SCHEDULE [subject to change without notice]
Fall/Winter/Spring Hours: Summer Hours:
Tuesday: 1:00 p.m. – 9:00 p.m. 11:00 a.m. – 7:00 p.m.
Wednesday-Saturday: 9:00 a.m. – 6:00 p.m. 9:00 a.m. – 6:00 p.m.
Will work some Sundays on a rotational basis
96 hours vacation/year (with increases every other year up to 352 hours), 11 paid holidays/year + 1 personal day, 120 hours sick leave/year. Medical, dental and life insurance; library pays 70% of employee’s and dependents’ insurance premiums. Retirement system with the City of Shreveport. Tuition reimbursement available after one year of employment. Good library support for continuing education and attendance at conferences.
Two (2) weeks after selection
$11.75/hour + benefits
A criminal background check and a drug screening are part of the pre-hire process. We do not discriminate on the basis of race, ancestry, color, national origin, sex, religion, age, marital status, non-job related physical or mental disability, veterans’ status, sexual orientation or gender identity. Our facilities are non-smoking. December 18, 2014