Information Architect – Dell, Inc. – Eden Prairie, MN

Job Description

Information Architect-140015IC

Title: Information Architect (Confluence)


Key Objective(s): To create and support user experience strategies through team collaboration tools (e.g. Confluence/SharePoint) for internal documentation/content management initiatives. This involves migrating informational assets, requirements, and workflows into an information architecture that provides an intuitive and positive user experience.
Key Responsibilities

  • Work with the program/project managers, architects, and engineers to ensure the team collaboration platform (e.g. Confluence/SharePoint) meets their needs.
  • Design and create template pages that will be used to promote a common style/format for internal content on the team collaboration tool.
  • Migrate existing informational assets, requirements, and workflows into the team collaboration tool.
  • Use knowledge of proper document control practices to drive managing/tracking documents through the team collaboration tool.
  • Continuously expand specialization knowledge associated with the team collaboration tool (also keep up-to-date on the latest industry trends, web technologies, editorial techniques, and applicable technologies)
  • Train others to use the team collaboration tool (including the use of templates to create group/feature/project pages)


Skills and Knowledge

Self-motivated individual with a proven ability to lead projects focused on creating/presenting on-line documentation

Strong information architecture skills

Strong informational website design skills

Strong Confluence (plugins) skills required

Some scripting skills desired (e.g. CSS, HTML, and wiki markup)

Strong technical systems documentation writing skills

Ability to work with subject matter experts to gather information for the team collaboration platform

Strong analytical skills

Excellent written and verbal communication and presentation skills

Organizational skills including time, project and process management

Strong interpersonal, relationship management and facilitation skills

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Equal Opportunity Employer/Minorities/Women/Veterans/Disabled

Job Support Services – Project Program Management
Primary Location North America-US-MN-Eden Prairie

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