Medical Reference Librarian – Massachusetts Eye and Ear – Boston, MA


This is a position with broad and diverse duties encompassing the provision of evidence-based information, in-depth reference service, user instruction, cataloging, maintaining print and electronic resources, document delivery, and other duties as are needed to MEE staff, students, investigators, and others.


  • Provides reference service to physicians, investigators, support staff, students, and visitors, including simple and in-depth literature searches using a wide variety of databases. Collaborates on systematic reviews.
  • Answers medical, statistical, and historic (MEE) reference questions, verifies citations, teaches bibliographic skills including Endnote.
  • Teaches groups and individuals the use of and access to print and serial collections.
  • Maintains and manages print and electronic resources.
  • Manages all phases of electronic resources for the library, from evaluation and setup through implementation and maintenance.
  • Develops technology assessments and plans based on library and patron needs. Responsible for the integrated library system; monitors the system for upgrades, resolves problems.
  • Manages the processing of and access to electronic resources (subscription databases, e-journals, eBooks).
  • Maintains statistical data and metrics, including usage and cost analysis, to support collection decisions.
  • Assists Library Director in planning and implementing short- and long-range technology goals.
  • Assesses and recommends enhancements of existing and new technologies and related services.
  • Troubleshoots problems with software and equipment.
  • Produces LibGuides.
  • Does copy cataloging via OCLC.
  • Does shelf reading, copying, scanning, and other tasks as needed.
  • Using Docline, manages document delivery service, finding the fastest and least costly way to deliver articles not available at the Library. Uses OCLC, AVSL, NLM, and other network providers to obtain materials.
  • Maintains a record of ILL activity.
  • Adheres to copyright laws and stays informed of changes.
  • Provides articles from Library collection on request for busy patrons.


• A Master’s degree in Library Science from an ALA-accredited school.
• Minimum three years of experience working in a medical library.
• Must possess the ability to balance multiple tasks while serving patrons with high expectations.
• A strong background in computers/technology and non-print materials format.
• Familiarity with trends in delivery of electronic information.
• Familiarity with EndNote and LibGuides.
• Strong commitment to customer service
• Ability to work with a diverse group of patrons (investigators, physicians, students, volunteers, patients and their families).
• The ability to work both independently and as part of a team.
• Excellent oral and written communication skills.