Assistant Branch Manager – Broadmoor Resource Center Library – Shreveport, LA


Under administrative supervision, this is highly responsible professional library work, which involves administering one or more major operations or functions of the library system or a resource center. Performs related and other work as required.

1. Attainment of B.A. or B.S. from an accredited university/college;
2. Attainment of graduate degree in Library and/or Information Science from an ALA-accredited university;
3. Two years of full-time, post-MLS library experience
four years of full-time paraprofessional relevant library experience;
4. Three years of full-time supervisory experience.

Knowledge, Skills, and Abilities
Comprehensive knowledge of:
1. professional library principles and practices;
2. library functions, facilities, and operations;
3. patron needs and library services to meet those needs;
4. computers and various software (Word, email, Internet, data entry, Excel, PowerPoint and Publisher);
5. integrated library system, and electronic and printed materials, resources and databases;
6. principles of supervision and motivation.
Skills to:
1. understand and follow complex written and oral instructions;
2. use resourcefulness, tact, courtesy, and respect in dealing professionally with library patrons, employees and vendors;
3. establish and maintain effective working relationships with administrators, department heads, employees, vendors and the public;
4. deal with multiple and extra unexpected tasks and patrons simultaneously;
5. establish good patron and staff rapport;
6. create and maintain courteous, pleasant impressions of the library;
7. make decisions based on established policies and practices;
8. plan and present programs to targeted audiences;
9. collaborate with community partners;
10. resolve conflict;
11. supervise, train, evaluate, and discipline subordinates with input from supervisory team;
12. handle opening and closing duties and building and grounds issues;
13. participate in the hiring process;
14. handle money;
15. schedule staff and workflow for maximum effectiveness;
16. coordinate facilities management;
17. participate in collection development;
18. communicate effectively, orally and in writing, to groups and individuals.
Ability to:
1. handle both routine operations and long-range planning;
2. learn how to use specialized equipment, software, and resources;
3. collaborate with HR to professionally conduct workplace investigations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, walk, sit, twist, use hands to finger, grasp, handle, feel or operate objects, tools, or controls, talk and hear. Hand-eye coordination is necessary to operate computers and office equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
The employee is occasionally required to climb, balance, stoop, crouch, squat, kneel, and crawl. The employee must occasionally lift and/or carry up to 20 pounds, frequently lift and/or carry up to 10 pounds. Employee must frequently push and/or pull loaded book carts weighing up to 75 pounds.

1. Branch management: Serves as the Assistant Branch Manager of a Resource Center Library and as the Information Services Librarian; may coordinate, direct and supervise all of the work of staff, in the absence of the Branch Manager; will work at service desks; responsible for opening and/or closing the branch.
2. Personnel: Hires, trains, supervises, evaluates, and disciplines employees; fully participates in the hiring process; reviews work plans on a regular basis; maintains effective professional relationships with all staff and is available for the staff to discuss all issues; completes payroll and approves leave requests utilizing Replicon software; schedules substitutes; covers for personnel shortages; recommends staffing needs and changes; conducts investigations and resolves employee inquiries and/or complaints; assists administrative supervisors with handling of these and other personnel matters; participates in corrective action meetings; makes informed decisions based on policies listed in the Employee Handbook; keeps staff and supervisors informed on new policies and procedures.
3. Facility Management: May assist with overseeing daily use, care and upkeep of the building and grounds including plumbing, heating/cooling, lighting and lawn maintenance; signs and keeps records of work completed; may direct the cleaning service in the daily cleaning and sanitizing of all common use areas; may be responsible for cleanliness of facility grounds; may stock and/or clean restroom and other areas of the library; may order maintenance supplies.
4. Branch Security: May respond to after-hours security calls; instructs police officers/security guards and evaluates service; works with police officers/security guards; assists with maintaining a current Branch Emergency Procedures Manual; utilizes emergency supplies, and ensures all staff are prepared to handle emergency situations; may assist with coordinating and conducting building evacuation drills at least semi-annually; may monitor police officers’/security guards’ working hours.
5. Public Services: Assists with overseeing and coordinating the development of programs for the public with the help of department heads and/or branch staff; performs reference, readers’ advisory and circulation duties regularly; assists patrons in the selection of materials and the use of other library equipment, services, and/or special collections; answers routine questions, takes interlibrary loan requests; assists patrons in the use of databases, digital resources, Internet usage, software applications and hardware configuration; may conduct computer classes; may plan and/or provide programming to various target audiences; may conduct and attend community outreach programs; may give library tours and provide instruction in the use of the library facilities and services; may conduct investigations and resolve patron inquiries and/or complaints; may assist administrative supervisors with handling of these matters; may coordinate displays and promotional signage; may perform circulation duties: charges, discharges and renews library materials; answers telephone; registers new borrowers; updates registration records; pulls and processes request materials.
6. Finance: Responsible for counting Fines and Miscellaneous Receipts on a rotational basis and preparing money and reports to be sent to SML Financial Assistant; monitors and signs off on staff expenditures; monitors money within the branch; assesses and collects fines for overdue materials and payment for lost materials from patrons; makes change for patrons; collects and records payment for miscellaneous items.
7. Shelving: Empties book drop; assists with filing and sorting; shelves materials; straightens materials on shelves; reads shelves for proper order; searches for lost library materials.
8. Reports: Monitors records of all Circulation-related functions including all daily reports on finances and patron hold requests; responsible for generating monthly reports on all facility use including Information Services, patron computer usage, meeting rooms, and programs; may reconcile Workflows item reports such as pending transits and missing items.
9. Collection Development: May read reviews and offer suggestions to Acquisitions staff for selection of branch-appropriate materials; weeds collection on an on-going basis; shelf reads collection.
10. Professional Development: Attends monthly management meetings, meetings with Department Heads, meetings of appointed committees, workshops and conferences; meets monthly with supervisor to review work plan;
11. Other duties as needed.

PRESENT SCHEDULE [subject to change without notice]:
Monday: 1:00 p.m. – 9:00 p.m. (with ½ hour paid lunch)
Tuesday – Friday: 8:00 a.m. – 5:00 p.m. (with 1 hour unpaid lunch)
Some evenings and Saturday shifts may be required as needed.
Will work some Sundays on a rotational basis, year-round.

96 hours vacation for first full year of employment; (after introductory employment period, employee receives prorated vacation allotment), 11 paid holidays/year + 1 personal day, 120 hours sick leave/year. Medical, dental and life insurance; library pays 70% of employee’s and dependents’ insurance premiums. Retirement system with the City of Shreveport. Tuition reimbursement available after one year of employment. Good library support for continuing education and attendance at conferences.

Two weeks after selection

$25.25/hour + benefits

All interviews are conducted on-site, in person. No interviews will be conducted by phone or Skype. A criminal background check and a drug screening are part of the pre-hire process. We do not discriminate on the basis of race, ancestry, color, national origin, sex, religion, age, marital status, non-job related physical or mental disability, veterans’ status, sexual orientation or gender identity. Our facilities are non-smoking.