Library Specialist II, First Assistant, Genealogy Department
Broadmoor Branch Library
1212 Captain Shreve Drive
Shreveport, LA 71105
Full-Time, hours/week, non-exempt
SUMMARY: Under general supervision, this individual is responsible for a variety of public service duties in various phases of library operations. This position may include the exercising of judgment and use discretion
in performing library routines with technical advice available when needed and the determining of methods necessary to accomplish duties and objectives. This individual may exercise supervision over staff of lower classifications and is responsible for interpreting policies and providing public service. This individual is expected to use acquired knowledge of library principles, practices, procedures, and skills in the performance of most duties. This individual performs related and other work as required.
Training and Experience
1. High school diploma or equivalent and at least 4 years of paid, full-time equivalent customer service experience involving frequent interactions with the public (2 years part-time experience = 1 year full-time experience)
Attainment of a B.A. or B.S. from an accredited university/college.
2. At least one year of paid, full-time equivalent library experience (2 years of part-time experience = 1 year of full-time experience).
3. Preference will be given to those with an ALA-accredited, Library Support Staff Certification (LSSC).
4. Supervisory experience preferred.
Knowledge, Skills and Abilities
Good knowledge of:
1. standard library principles, practices and procedures;
2. computers and various software (Word, email, Internet, data entry);
3. integrated library system, and electronic and printed materials, resources and databases.
1. understand and follow written and oral instructions;
2. make decisions based on established policies and practices;
3. deal with multiple and extra unexpected tasks and patrons simultaneously;
4. plan and present programs to targeted audiences.
1. use resourcefulness, tact, courtesy, and respect in dealing professionally with library patrons, employees and vendors;
2. create and maintain courteous, pleasant impressions of the library;
3. establish good patron and staff rapport;
4. train, evaluate, and discipline subordinates with input from supervisory team;
5. handle opening and closing duties and building and grounds issues;
6. participate in the hiring process;
7. learn Dewey Decimal system.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, walk, sit, twist, use hands to finger, grasp, handle, feel or operate objects, tools, or controls, talk and hear. Hand-eye coordination is necessary to operate computers and office equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
The employee is occasionally required to climb, balance, stoop, crouch, squat, kneel, and crawl. The employee must occasionally lift and/or carry up to 20 pounds, frequently lift and/or carry up to 10 pounds. Employee must frequently push and/or pull loaded book carts weighing up to 75 pounds.
1. Branch management: Serves as Genealogy Department First Assistant. In the absence of the Department Head, coordinates, directs and supervises all of the work of a department of a Branch Resource Center, in conjunction with the Branch Manager; will be cross-trained and may assist in other departments; will work at service desks; may be responsible for opening and/or closing the branch; may conduct investigations and resolve patron inquiries and/or complaints; may assist administrative supervisors with handling of these matters.
2. Personnel: May assist with training and supervising employees; maintains effective working relationship with all staff and is available for the staff to discuss all issues; may schedule substitutes; may cover for personnel shortages; may recommend staffing needs and changes; keeps branch manager informed of staff/department issues; makes informed decisions based on policies listed in the Employee Handbook; keeps staff and supervisors informed on new policies and procedures.
3. Genealogy: Provides reference/readers’ advisory assistance; assists patrons in the selection of materials and the use of other library equipment, services and special collections; answers routine questions; takes interlibrary loan requests; assists patrons in the use of databases, digital resources, Internet usage, software applications and hardware configuration; may conduct computer classes; may plan and/or provide programming to various target audiences; may conduct and attend community outreach programs; may give library tours and provide instruction in the use of the library facilities and services; may coordinate displays and promotional signage.
4. Circulation: Charges, discharges and renews library materials; registers new borrowers; updates registration records; pulls and processes request materials; takes interlibrary loan requests.
5. Finances: Assesses and collects fines for overdue materials and payment for lost materials from patrons; makes change for patrons; collects and records payment for printing and faxing.
6. Shelving: Empties book drop; assists with filing & sorting; shelves library materials; straightens library materials on shelves; reads shelves for proper order; searches for lost library materials.
7. Reports: Assists in the preparation of reports and maintenance of records.
8. Collection Development: May read reviews and offers suggestions to Acquisitions staff for selection of branch-appropriate materials; weeds collection on an on-going basis.
9. Professional Development: Attends staff meetings; meets monthly with supervisor for work plan meeting; attends other meetings as necessary.
10. Performs other duties as required.
PRESENT SCHEDULE [subject to change without notice]
Monday – Friday: 9:00 a.m. – 6:00 p.m.
Will work some Sundays on a rotational basis.
June 3, 2015
Two weeks after selection
$13.70/hour + benefits
All interviews are conducted on-site, in person. No interviews will be conducted by phone or Skype. A criminal background check and a drug screening are part of the pre-hire process. We do not discriminate on the basis of race, ancestry, color, national origin, sex, religion, age, marital status, non-job related physical or mental disability, veterans’ status, sexual orientation or gender identity. Our facilities are non-smoking. May 13, 2015