Weekly Roundup – May 27, 2013

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Reference and Instruction Librarian — Pennsylvania State University Libraries — Abington, PA

Reference and Instruction Librarian, Penn State Abington Campus

The Pennsylvania State University Libraries

The Pennsylvania State University Libraries invite applications for the position of Reference and Instruction Librarian at the Penn State Abington Campus. The Reference and Instruction Librarian is a member of the University Libraries faculty and is responsible for providing reference and library instruction services to the Abington campus community. In addition, the candidate will be expected to extend both reference and instruction to virtual communities, including students in hybrid and online courses. This position also has shared responsibility for developing collections and library outreach services, participating in planning activities, and serving on appropriate campus and University Libraries committees. This is a non-tenure track, renewable fixed term faculty position on a three-year contract that reports to the Head Librarian at Penn State Abington. Some evening and weekend work is required.

REQUIREMENTS: Requires a MLS degree from an ALA-accredited program (or equivalent); experience with reference and bibliographic instruction; demonstrated knowledge of academic and library applications of Web 2.0 technologies, strong knowledge of print and electronic information resources; excellent communication and interpersonal skills. Prefer at least one year of post MLS experience in an academic library setting.

ENVIRONMENT: Penn State Abington is located in the Philadelphia area, 15 miles north of Center City. The campus offers 16 baccalaureate degrees, 2 associate degrees, and the first 2 years of coursework for over 160 Penn State majors. There are approximately 3450 students, all commuters. More details about the Penn State Abington campus can be found at http://www.abington.psu.edu.

SALARY AND BENEFITS: Salary and rank are dependent upon qualification. Excellent fringe benefits include liberal vacation, excellent insurance and health care coverage, State or TIAA-CREF retirement options, and educational privileges.

TO APPLY: Send a letter of application, resumé, and the names and contact information of three professional references to Search Committee, The Pennsylvania State University, Box ABRL-LIBJ, 511 Paterno Library, University Park, PA 16802. Applications may also be sent to lap225@psu.edu. Please reference Box ABRL-LIBJ in the email subject line. Review of candidates will begin as applications are received and final considerations for interviews will be made by June 30, 2013. Anticipated start date is August 1, 2013. Employment will require successful completion of background check(s) in accordance with University policies.


Penn State is committed to affirmative action, equal opportunity and diversity of its workforce.

Project Manager — Innovative Interfaces, Professional Services Department — Dublin, Ireland




Innovative Interfaces creates cutting-edge products that allow libraries to succeed in a modern technology environment and the freedom to implement solutions that best meet their specific needs.

An established company with a vision for the future, Innovative connects with thousands of libraries of all types in over 50 countries.

Based in Dublin, Ireland, this position in the Professional Services Department (PSD) will be responsible for managing the overall implementation process for new customers and special projects for existing customers. The position is responsible for ensuring a timely and successful system implementation in a proactive and efficient manner. This individual will have excellent organizational, communication, and facilitation skills and will report to the Manager, Implementation Project Management.



  • Lead the team responsible for the implementation of new customer sites and significant projects for existing customers.
  • Ensure that the Innovative Implementation Team is coordinating efforts with each other and with the customer.
  • Act as Innovative’s primary contact with customers throughout projects, including oversight of day-to-day interactions with the customer’s team as well as reporting of progress and critical issues to management.
  • Ensure the resolution of all issues arising during project implementation and bring projects to a timely conclusion by coordinating team efforts and organizing communication related to the project within Innovative. Project issues may include hardware and software configuration questions, data conversion and loading issues, scheduling and delivery of training, product delivery, and custom engineering release and contract questions.
  • Track and report all significant project milestones, deadlines and issues according to organization standards.
  • Actively participate in the ongoing development and improvement of PSD processes and standards.


  • At least five years experience working on technology projects; experience with integrated library systems highly desired.
  • Demonstrated ability in successfully managing customer relationships.
  • Demonstrated skills in leading collaborative cross-functional teams.
  • Excellent interpersonal communications skills.


  • MLS or equivalent experience.
  • Strong knowledge of the Innovative product line, especially the Millennium and Sierra systems.
  • Sound understanding of library technical practices and procedures.
  • Ability to speak and/or write in a foreign language a plus. Arabic desired; Spanish highly desired.


To apply please email directly: InnovativeInterfacesGlobal@iii.com<mailto:InnovativeInterfacesGlobal@iii.com>


This position will be based in the Dublin, Ireland office.

*Please note that to be considered for this position you must have authorization to work in the EU




Library Relations Manager (Bilingual) — Innovative Interfaces Global — Hong Kong, China

Library Relations Manager

Innovative Interfaces creates cutting-edge products that allow libraries to succeed in a modern technology environment and the freedom to implement solutions that best meet their specific needs. An established company with a vision for the future, Innovative connects with thousands of libraries of all types in over 50 countries.


  • Personally monitor all accounts as assigned (either territory or named account list). Develop and maintain a personal relationship with assigned accounts through pro-active, outbound programs via telephone, personal visit, and e-mail. When possible, contact with library directors is encouraged. The goal is for most contact to occur with library staff that has the greatest responsibility for Innovative products.
  • Resolve customer issues through cross-functional coordination and escalation. Instill a sense of urgency while managing moderate to highly complex issues to effective resolution. Act as primary contact and maintain proactive communication with the library throughout the duration of the occurrence commensurate with the nature of the escalation.
  • Develop and maintain a working knowledge of the company’s products and services. Handle customer education, coordination, and significant problem solving related to post-sales issues and service. Manage and oversee, in coordination with the Customer Service Department and Implementation Services Department, an active (in addition to the normally expected and provided “reactive”) service program.
  • Monitor and contribute to quality control of all aspects of our services by providing feedback to appropriate departments of problems and issues, or opportunities for expanded services.
  • Assist customer sales staff by providing advanced knowledge as to customer status and who may be considering add-on products or services.
  • Conduct post sales duties as active member of the customer-facing team and to work with assigned sales consultants on opportunities or problems. Represent company at trade shows and customer events.
  • Provide on-going, current management reporting regarding the status of accounts under management including customer escalations.
  • Act as primary liaison with national and regional user groups in assigned territory. Assist in the development of programs and coordinate corporate resources in support of these events.


  • Reports to Director of Library Relations
  • Demonstrated experience in customer support and/or account management. Strong negotiation skills.
  • Excellent interpersonal and communication skills are necessary as the position requires engaging with customers and all departments within the company. Actively negotiates with key stakeholders and functional counterparts to obtain required resources.
  • MBA, MLIS (or equivalents) or substantive experience in libraries or the library automation marketplace. Demonstrated understanding of the Library and Internet markets;
  • Ability and willingness to travel (15%) with occasional trips of 7-8 days including weekends.
  • Bilingual in Mandarin and English.
  • Strong working knowledge of company products.
  • Possess solid self-management skills and be self-motivated.
  • Strong verbal and written skills. Capable of interacting with all levels of the company, customer base, and potential partners.
  • Ability to handle multiple projects and priorities simultaneously. Be highly organized, detail-oriented, responsible, self-directed, and able to work effectively in a team environment. Makes sound business decisions when faced with complex and contradictory alternatives.
  • Capable of creating and managing spreadsheet-style reporting and pro-forma analysis. Experienced in Office software (Word, Excel, PowerPoint, and internet search/navigation tools )

To apply please email directly: InnovativeInterfacesGlobal@iii.com<mailto:InnovativeInterfacesGlobal@iii.com>

This position will be based in the Hong Kong office.






Innovative Interfaces is an Affirmative Action/Equal Opportunity Employer




College Archivist — Wilson College — Chambersburg, PA

College Archivist

Institution: Wilson College

Location: Chambersburg, PA

Category: Admin – Arts and Museum Administration

Admin – Libraries

Posted: 05/23/2013

Application Due: Open Until Filled

Type: Full Time

The College Archivist maintains and provides access to information resources and historical materials relating to the College and its mission. Located in the C. Elizabeth Boyd ’33 Archives, the Archivist works collaboratively with Wilson faculty, staff, students and alumnae/i, academic research centers, museums and other special collections entities. The Archivist initiates and creates exhibits and other outreach efforts. The College Archivist is a staff position with faculty status.


  • Preserving and processing the college’s historical archives which exist in a variety of formats.
  • Overseeing the records management program, working with key units within the college.
  • Initiating digitization projects, using the CONTENTdm digital management system to make Wilson’s archival holdings available to researchers online.
  • Initiating and managing a variety of educational public programs and working with faculty to encourage students to access and utilize the collection for scholarly purposes.
  • Providing research assistance for college and other patrons who may visit the archives to perform original research.

Required qualifications include:

  • Master’s degree from an ALA accredited library or information science program with a concentration in archives and records management or equivalent degree.
  • Background in information technology and tools with digital archives experience.
  • Excellent communication skills
  • Familiarity with intellectual property issues.
  • Keen attention to detail, organization, initiative, and flexibility in accommodating rapid change.
  • Ability to establish effective working relationships.

Please submit a cover letter, resume, contact information for three professional references, and if possible, a portfolio of either photographs or links to physical or digital exhibits to the contact below.

Postal Address: Amy Ensley, WISMAT Coordinator

Hankey Center

Wilson College

1015 Philadelphia Avenue

Chambersburg, PA 17201

Email Address: amy.ensley@wilson.edu

Electronic Records Consultant — Guggenheim Museum Library & Archives — New York, NY

Position Title: Electronic Records Consultant

Department: Guggenheim Museum Library and Archives

Reports To: Assistant Archivist

Location: 345 Hudson Street, New York

Date: July 2013-September 2014 (up to 78 days within 15 months)

The Solomon R. Guggenheim Museum Archives is excited to announce that it is a recent recipient of a National Historical Publications and Records Commission (NHPRC) grant for an electronic records start-up project. As part of the grant, we are hiring an Electronic Records Consultant to guide the museum in developing electronic records policies and procedures to ensure effective acquisition, preservation, management, future migration, access to and security of the museum’s electronic records.

Position Summary:

The Solomon R. Guggenheim Foundation seeks an Electronic Records Consultant to guide the museum in developing effective electronic records policies and procedures. The Electronic Records Consultant will contribute to an institution-wide initiative to ensure effective acquisition, preservation, management, future migration, access to and security of the museum’s electronic records.

Founded in 1937, the Solomon R. Guggenheim Foundation is dedicated to promoting the understanding and appreciation of art, architecture, and other manifestations of visual culture, primarily of the modern and contemporary periods. The Guggenheim realizes this mission through exceptional exhibitions, education programs, research initiatives, and publications. The Guggenheim strives to engage and educate an increasingly diverse international audience through its unique network of museums and partnerships. With nearly three million annual visitors worldwide, the Guggenheim and its network is one of the most visited cultural institutions in the world.

Supervisory Responsibilities:

There are no direct reports associated with this position.

Key Responsibilities:

Survey electronic records created and maintained throughout the institution by department

Analysis and report of records identifying media types, extent, and at-risk collections

Analysis and report of the institution’s current technology and future technology needs

Create a plan for Electronic Records Repository and the management of electronic records that includes recommendations for strategies for the preservation of electronic records of historical significance as defined by the Guggenheim retention schedule as well as best practices for the long-term storage, management, and access of records, including proposed policies and procedures, staffing requirements, and equipment and supply needs.

Qualifications and Requirements:

  • Masters degree in library, archival or information studies, or related discipline
  • Professional experience administering an archival records management program
  • Knowledge of and experience with electronic records issues
  • Professional experience in the management of electronic assets, database management, software and hardware management, and web management
  • Demonstrated ability to communicate effectively, both orally and in writing
  • Demonstrated ability to plan, manage, and coordinate complex projects

Physical Demands and Work Environment:

The Electronic Records Consultant is a 15-month part-time position supported by a grant received by the National Historical Publications and Records Commission (NHPRC). The Consultant will generally work on-site for the survey phase of the project and off-site during the analysis and creation of the plan.

Qualified applicants please send your resume and cover letter to libraryandarchives@guggenheim.org. Indicate the job title “Electronic Records Consultant” in the subject line.

The Solomon R. Guggenheim Foundation is an equal opportunity employer.

Graduate Assistant — University of Maryland (Special Collections, Hornbake Library) — College Park, MD

Position: Graduate Assistant-Access, 20 hours per week

Department: Special Collections, Hornbake Library

Salary: Salary $18,659.00

Benefits: Tuition Remission, Health, Dental, Vision and Prescription coverage

This position will work to support access activities making materials available in Special Collections across subject matter and formats. The work will benefit the libraries by streamlining and establishing online access to hidden special collections, helping coordinate decisions and priorities based on data, use, and need.

The position will concentrate on developing and improving policies, procedures, workflow, and tools under the direction of the Access team leader.

Graduate Assistants will gain skills and experience in project management, database migration, policy and procedure development, arrangement and description standards, and processing archival collections.


Required: Must be enrolled in a graduate program at the University of Maryland

Preferred: Enrolled in a graduate program in the College of Information Studies at the University of Maryland



  • Evidence of analytical skills
  • Willingness and ability to learn new technologies
  • Ability to work independently after initial training
  • Strong oral and written communication skills
  • Must be able to lift boxes weighting approximately 40 pounds


  • Previous experience or interest in working in an archives or special collection setting
  • Project management
  • Familiarity with MS Excel and MS Access

For the full position description, please use the following URL: http://www.lib.umd.edu/hr/employment-opportunities/graduate-assistantship.

Applications: Electronic applications required. Please apply online at https://ejobs.umd.edu/postings/18469. No relocation assistance will be provided. You must be legally able to work in the United States; the University of Maryland Libraries will not sponsor individuals for employment. An application consists of a cover letter which includes the source of advertisement, a resume, and names/e-mail addresses of three references.

Applications will be reviewed as they are received and accepted until June 19, 2013.

The University of Maryland, College Park, actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, or political affiliation. Minorities and women are encouraged to apply.